Returns
Returns Policy
Returns Window
We offer a 14-day return policy from the date your order is delivered.
To be eligible for a return, items must be:
- Unworn and unused
- In original condition
- With all original tags and packaging
In-Store Returns (Free)
Returns can be made free of charge in-store.
Simply bring your item along with your order confirmation, and we’ll process your return for you.
Returns by Post
If you’re unable to return your item in-store, you can send it back to us.
Please note:
- Return shipping costs are the responsibility of the customer
- We recommend using a tracked service, as we cannot be held responsible for lost returns
Refunds
Once your return is received and inspected, we’ll process your refund.
- Refunds are issued to your original payment method
- Please allow 3–5 working days for the refund to appear in your account
Non-Returnable Items
We do not accept returns on:
- Items that have been worn or damaged after delivery
- Items returned outside of the 14-day window
Exchanges
We currently do not offer direct exchanges.
If you require a different size or item, please return your original order and place a new one.
How to Start a Return
To begin a return, please contact us at:
Include your:
- Order number
- Item(s) you wish to return
We’ll provide the next steps.